Scope
This policy applies to eligible purchases made directly through savemyaichat.org. If a purchase is processed through another platform that controls the transaction, that provider's refund process may apply instead. Nothing in this policy limits consumer rights that cannot be waived under applicable law. Refund questions can be sent to support@savemyaichat.org.
Refund requests
You may request a refund for a first paid purchase within 14 calendar days of the transaction. A request is reviewed rather than automatically approved; we may consider account history, product use, prior refunds, suspected abuse, and whether the service was materially unavailable or did not operate as described. The free allowance is not eligible for a monetary refund.
Subscriptions and one-time passes
Recurring plans renew until canceled. Canceling stops the next renewal and normally leaves paid access available through the current billing period; it does not automatically refund the current period or a completed renewal. One-time passes do not renew. Duplicate, incorrect, or unauthorized transactions should be reported promptly.
When a refund may be declined
To the extent permitted by law, a refund may be declined when a request is outside the stated window, the paid service has been substantially used, the account has repeated refund claims, the license was shared or resold, the transaction is connected to fraud or abuse, or the Terms were materially violated.
How to request a refund
Email support@savemyaichat.org or use the Contact page with the transaction reference, purchase date, plan name, account email, and a short explanation. Do not send your password, complete payment-card number, security code, or private AI chat content. Approved refunds are returned through the original payment method, and provider processing times vary.